Privacy Policy
Last Updated: 7 September 2025
AyroBase ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you use our services, we may collect the following information:
- Instagram URL you provide for report generation.
- Email address (required for sending the report).
- Phone number (collected as required by Razorpay during payment).
- Payment information (processed securely by Razorpay; we do not store your card or banking details).
2. How We Use Your Information
We use the information collected to:
- Generate and deliver influencer reports.
- Process payments securely via Razorpay.
- Communicate with you regarding your purchase.
- Retain reports for analytics and to improve our services.
3. Data Retention
- Reports generated will be kept indefinitely for analytics and service improvement.
- Email addresses and phone numbers are retained as part of our service records.
- Payment details are not stored by us and are managed by Razorpay in accordance with their policies.
4. Sharing of Information
We do not sell or disclose your personal information to third parties, except:
- As required by law, regulation, or court order.
- With Razorpay, for the purpose of payment processing.
We may, in the future, list company names or logos in "Used By" sections to showcase our customers. We will never disclose the specific reports generated by individuals or businesses.
5. Cookies & Tracking
We currently do not use cookies. If we introduce analytics tools (e.g., Google Analytics) in the future, this policy will be updated and users will be notified.
6. Your Rights
Depending on applicable law, you may have rights to:
- Access, update, or correct your information.
- Request deletion of your personal information (excluding reports retained for analytics).
To exercise these rights, contact us at support@ayrobase.com.
7. Data Security
We use reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Grievance Officer
For questions, concerns, or complaints regarding this Privacy Policy, you may contact us at:
Grievance Officer
AyroBase
Email: support@ayrobase.com